HELPFUL TIPS TO EASILY UPDATE YOUR PASSWORD!
If you are having issues logging into your account, we are sorry for your inconvenience. Please use the easy information below to help solve the puzzle.
HOW TO CREATE A NEW PASSWORD
If you have an account and just need to request a password, click here. Then fill out the box with your account email and click the ” RESET PASSWORD” button. Due to security reasons the passwords from your original account could not be moved over to the site.
Watch for an email from WordPress or info@jodunningevents.com. It has the link to reset your password. If in a few minutes, if you don’t see the email, check your spam or junk folder or your Promotions folder if you use Gmail.
You can also search for emails from info@jodunningevents.com in your email box to see if you can find the password re-set instructions.
Once you change your password, give our computer system 5-10 minutes to catch up with the change before you use it. It is very busy right now with excited people all wanting to register at the same time.
PLEASE NOTE: To be sure you receive our emails you can add info@jodunningevents.com to your email address book or contacts list.
The computer system will give you an auto generated password. You only need to use it once to get into your account. Then you can change this password to something easier to remember. You do not have to keep the auto generated password.
ONCE YOU HAVE CHANGED YOUR PASSWORD
Logging into Your Account
Once you have successfully changed your password, you can log into your account on the home page by clicking on My Account or by clicking here:
If you are not able to login with the new password, wait a 5-10 minutes for the system to re-set and try logging in with your new password.
NOT RECEIVING EVENT EMAILS
If you are not receiving event emails with event Contact Information, please check your spam or junk folders. If you have a Gmail account, the information may be in your Promotions folder. You can also search your email box for emails from info@jodunningevents.com. To be sure you receive our email in your inbox, you can add our email address, info@jodunningevents.com, into your address book or contact list.
STILL HAVING A PROBLEM?
If you get the message that your email address is already taken, it means you already have an account and just need to reset you password. See those directions above.
If you are still having issues feel free to contact us. We have multiple ways you can contact us. Please send only one message to us and we will respond as soon as possible. Please know we are very busy right now with the many registrations arriving. We will get back to you just as fast as our busy fingers can write!
Warm Regards and Happy Smiles,
The Office of Jo Dunning
The ChangeMaker Team